Support
We're here to help. Most questions are answered in the FAQ on our home page. For everything else, email us at support@clockedlog.com.
Common questions
How do I request account deletion?
Email support@clockedlog.com from the address associated with your Clocked account. We'll process the deletion of your cloud data and confirm by email.
How do I get a refund?
Refunds for the PDF export purchase are handled through Apple's App Store. Use Apple's 'Report a Problem' page or contact Apple Support directly.
I'm not receiving the magic link email. What should I do?
Check your spam folder, confirm the email address you entered is correct, and request a new link. If the issue persists, email support@clockedlog.com and we'll help.
How do I report a bug?
Email support@clockedlog.com with a description of what happened, what you expected, and your iPhone model + iOS version. Screenshots help.